SHIPPING OPTIONS,
PRICES, AND TIMES

The USA and Canada orders are normally delivered by UPS or USPS via a Third-party overseas warehouse.

And EU orders are normally delivered by Depot, DHL, GLS, and DPD, via a Third-party overseas warehouse.

And for MX orders are normally delivered by UPS or USPS, via a Third-party overseas warehouse.

You will receive the tracking number and shipping message from the carrier by the email you provide.

In particular cases, your order may be split into several packages. This is mainly caused by different supply warehouse locations.
In this case, you will be provided with two or more tracking numbers.

On infrequent occasions, the delivery may take longer than the shipping time stated above for some reason. And your patience and understanding will be highly appreciated.

Usually, the package will be processed within 24 hours and delivered to you within 3-7working days If the delivery is delayed due to force majeure, you have the right to request a partial refund or a full refund from us if you no longer want the package PS: the Per Order will cost about 20 working days to delivery.

If the product is delivered successfully, we default that the customer has received the goods. If there is any problem with your shipment Ferventoys glad to assist to claim from the carrier company.

If you have any questions regarding the shipping policy please email us at service@ferventoys.com

Worldwide Shipping Service coming soon. Stay tuned.